Where To Find Information
We understand our parents are very eager to understand as much as they can about the PMI Peel programs. To assist, we aim to provide all information on our website. Please see below where you can find key parent information.
If you have additional questions, please email us and we will clarify any questions you might have!
FAQs
Age restrictions
A small number of schools have grade restrictions for participating in the PMI Peel program - and are subject to change based on your school's preferences. Please refer to your school/venue specific page for details - accessible via "Venues/Schools" in the above menu.
Unless stated otherwise on your school/venue specific page the following age restrictions apply:
Guitar - students in years 1 and 2 must enrol in private or pair lessons. Not recommended for students younger than year 1.
Keyboard - students in year 1 or below are recommended to enrol in private or pair lessons.
Drum kit - not recommended for students younger than year 2.
Brass and woodwind instruments - not recommended for students younger than year 2.
Programs (instruments)
Please refer to your school/venue specific page for details - accessible via "Venues/Schools" in the above menu.
Lesson formats (e.g. small-group or private lessons):
Please refer to your school/venue specific page for details - accessible via "Venues/Schools" in the above menu. If you enrol for either pair or private lessons and there is not initially available space, we will allocate your child to a small group lesson. Please email us immediately if this is not your preference.
Lesson day(s)
Lesson days are confirmed by email when we identify a suitable available space and add your child to the timetable (see section below "Notifying parents when new students are added to the timetable"). These can also be checked at all times via the PMI Peel online parent portal.
We often only offer lessons on 1 day at each school based on teacher and school availability/preferences.
If lesson days change, we will notify parents of students currently having lessons by email and SMS (and will also call parents if your child's lessons are before/after school to coordinate a suitable new lesson day).
Lesson timing
We have a specialist timetable team and they submit timetables to your school for their approval. For lessons during the school day, we group together students from the same classroom (where feasible) and avoid clashes with specific lessons that we are instructed by your school to avoid.
Details of exact lesson times during the school day are subject to regular change e.g. fire drills, school camps, excursions, exams, etc. (and some of these events are only decided by the school on the day i.e. are not known in advance).
The default is that lessons are during the school day; although, at a small number of schools we offer lessons before/after school (if requested by your school). If your child's school prefers lessons before/after school you will be separately contacted by PMI Peel to select your preferred lesson time.
Textbooks
Program prescribed textbooks (and PMI Peel Stars workbooks for keyboard and guitar students) will be automatically mailed to your postal address once your child is added to the timetable.
For existing students that want to reorder a textbook or purchase a different textbook (as they progress through the program), please send an email to ric@pmipeel.com so our Parent Support team can assist.
Instruments
We require all students have access to an instrument for practice outside of lessons. Keyboard students are supplied with keyboards for use during PMI Peel lessons. Guitar students and concert band students must bring their own instruments to lessons / rehearsals every week. Drum kit and ensemble students are not required to bring any equipment other than drum sticks.
Instrument guidance is provided if you click on "Instrument Info" within the "FAQs" menu above.
At certain schools, students are able to borrow/rent concert band instruments from the school (coordinated by the school). If available at your school, details are listed when you enrol.
When EXISTING students start lessons
In term 1 each year, existing students will resume lessons in week 3 of the school term (unless advised otherwise by PMI Peel). In terms 2-4, existing students will resume lessons in week 1.
When NEW students start lessons
In term 1 each year, new students typically will start lessons in week 3 of the school term (if we have received an enrolment by the end of week 1 and there is a suitable available space in the timetable). We will again add new students in week 5 of term 1 for enrolments received by the end of week 3 (again, only if there is a suitable available space).
In terms 2-4, new students will start lessons in week 1 if we have received an enrolment by 1 week before school resumes. As an exception, we will again add new students in week 3 of terms 2-4 for enrolments received by the end of week 1 (again, only if there is a suitable available space).
Notifying parents when new students are added to the timetable
If we have received your child's enrolment and we identify a suitable available space, we will add your child to the timetable and notify you by email - confirming your child has been added to the timetable, their lesson day and when lessons commence.
Students are normally confirmed 3 school days in advance of lessons commencing (e.g. Wednesday in school holidays for lessons starting Monday in week 1). The 3 day timeline is indicative and is sometimes shorter depending on when we are provided certain information from your school or when a suitable space becomes available.
If your child's lessons are before/after school, you will be separately contacted by PMI Peel to select your preferred lesson time.
Invoices
Lessons and textbooks only need to be paid upon receipt of an invoice, which will be sent once your child has been successfully added to the timetable. The various payment methods will be detailed on your invoice. Please do not make payment to your PMI Peel teacher or school.
Lesson room location
Lessons will occur on your school campus (with the exact lesson room determined by your school). Please confirm with your school Administration team if unsure.
For lessons during the school day, students will either be collected from their classroom by your PMI Peel teacher or sent to the room where PMI Peel music lessons are held (depending on school specific arrangements).
For lessons/rehearsals outside of school hours, parents (not your school) are responsible for the supervision of students participating in PMI Peel lessons and rehearsals outside of school hours. All parents and guardians are required to drop-off and collect students to/from the PMI Peel lesson room on all occasions.
Cancellation policy
The process and timeline for cancelling (which we hope is not required!) is detailed in our Terms and Conditions.
Missed lesson and make-up policy
We try to be fair, and our missed lesson and make-up policy is detailed in our Terms and Conditions.
Duration / length of lessons
Please refer to your school/venue specific page for details - accessible via "Venues/Schools" in the above menu. Lesson length includes collection/drop off of students for programs during the school day.
Class sizes
Please refer to your school/venue specific page for details - accessible via "Venues/Schools" in the above menu.
Correspondence with PMI Peel
to help us provide a professional service and timely response, we request all correspondence is to be sent to our Parent Support team (ric@pmipeel.com).
Public holidays and pupil free days
PMI Peel lessons will not proceed on public holidays or pupil free days unless PMI Peel explicitly notify you of alternate arrangements.
Say Hello!
We're always happy to hear from our students and their families, so feel free to get in touch.
Share your thoughts, or even a video of you performing one of your pieces at home!